Why My Garage Remote Will Open the Door But Not Close It

Have you ever noticed that your garage remote seems to have a favorite move? It’s great at opening the door but a bit shy when it’s time to close it. It’s a bit puzzling, but don’t worry! We’re here to figure out the mystery behind “Why My Garage Remote Will Open the Door But Not Close It.”

The issue usually happens because something is blocking the way between the sensors, the safety eyes are dirty, the wires at the sensors or motor head are loose, the sensors are faulty, or the motor control board is acting up.

Now, let’s dig into the details and find effective solutions to make sure your garage door knows how to complete the job it starts.

Let’s get started.

Why My Garage Remote Will Open the Door But Not Close It

Garage Remote Will Open the Door But Not Close It

Many people run into a common issue when their garage door won’t close with a remote but will open. It can be annoying and not very handy, especially when you’re in a rush. 

There are a couple of reasons why this could be going on.

Check for Obstructions

Start with the basics before getting into the technical stuff. Look around your garage door for anything in the way. Sometimes, even a small object can stop the door from closing correctly.

Sensor Alignment

Garage doors usually have safety sensors on each side near the floor. These sensors communicate with each other, making sure there’s nothing in the way before the door closes. Check if these sensors are pointing right at each other. If not, the door might not close.

Sensor Cleaning

Dust and dirt can build up on the sensors over time, messing with how they work. Take a soft cloth to gently clean the sensor eyes. This simple method can make a big difference.

Wiring issues

Wiring issues

Sometimes, the wires in the garage door opener system might be loose or damaged. This can stop the signal from the remote from reaching the motor, and that lets the garage door open with a remote but will not close. Make sure the wires at the motor and sensors are connected properly.

Faulty Sensors or Motor Control Board

If the sensors or motor control board aren’t working right, the door won’t close. You’ll need a qualified technician to replace these parts.

Limit Switch Adjustment

Many garage doors have limit switches controlling how far the door can move. If these switches aren’t in the right place, it can mess with how the door works. Check your garage door manual to find these switches and adjust them if needed.

Track Alignment

Notice the tracks on both sides of the garage door. If they’re not aligned right, it can make the door work poorly. Use a level to make sure the tracks are straight and adjust them if needed.

Remote Battery

Remote Battery

Check if the battery in the remote is still good. Sometimes, the fix is as simple as changing the batteries in your garage door remote. If the batteries are weak, the garage door will open but not close with the remote.


Other electronic devices, like a new gadget or a neighbor’s garage door opener, can cause problems. Try moving the remote away from these devices to see if that helps.

Garage Door Opener Settings

So, when thinking about, “My garage door opens but won’t close with the remote,” look at the settings on your garage door opener. There might be options to change how much force is needed to open and close the door. If the closing force is set too low, the door might not close properly.

Visit our blog to learn all about how to reset your MyQ Garage Door Opener in 30 minutes or less.

Troubleshooting Tips

Here are some troubleshooting tips regarding the issue, “garage door remote opens but won’t close the door.”

  • Try using the button on the wall to close the door. If it works, the issue might be with the remote or sensors.
  • Unplug the garage door opener for a few minutes and then plug it back in. This can sometimes help reset the system.
  • Clear the memory on the garage door opener and set up the remote again. This might solve problems with the remote or the opener’s memory.

If you’ve tried all these tricks and the door still won’t close, it’s time to get help. A professional garage door technician can look over your system, find any hidden issues, and fix what needs fixing.

Want to learn about how to reset the garage door keypad without a code? Visit our informative blog to find out the right process.

How to Choose the Right Garage Door Technician

When it comes to hiring the right professional garage door technician, follow these steps to ensure you get a reliable and skilled individual for the job:

Ask Around and Check Online Reviews

  • Talk to friends, family, or neighbors for suggestions. People’s experiences can tell you a lot.
  • Look at online reviews to see what others are saying about different technicians in your area.

Check if They’re Licensed and Insured

  • Make sure the technician has a license and insurance. This protects you in case of accidents or damages during the repair.
  • Check for certifications from well-known organizations in the garage door industry.

Consider Experience

  • Pick a technician with a good track record. More experience often means they know a lot about garage door systems.
  • Ask about their experience with your specific type of garage door or the issues you’re dealing with.

Request References

  • Ask the technician for references from past clients. A good technician should be able to share references that talk about their work quality.

Get Quotes from Different Technicians

  • Don’t go with the first quote you get. Get estimates from a few technicians to make sure you’re paying a fair price.
  • Be cautious of prices that seem much lower, as they might mean lower-quality work or materials.

Ask About Warranties

  • Check if the technician offers warranties on their work and the parts they use. A warranty shows they believe in their service and gives you peace of mind.

Communication is Key

  • Choose a technician who listens to you, explains things clearly, and shares information about the repair process.
  • Quick responses to your calls or emails show they’re professional and reliable.

Look for an Online Presence

  • Many good technicians have a website. Check for one and look at the services they offer and how to contact them.

Visit Their Showroom (if possible)

  • If the technician has a showroom, go check it out. This lets you see the materials they use and get a feel for their professionalism.

Trust Your Gut

  • Lastly, trust your feelings. If something doesn’t seem right or you’re not comfortable with the technician, it might be smart to explore other options.

For the best Garage Door Opener services in Aurora, CO, choose Pop’s Garage Door LLC. We can install, fix, or replace your garage door opener with our skilled technicians, making sure everything works smoothly. We use good-quality stuff, set things up efficiently, and offer choices at good prices. If you need Garage Door Opener Repair in Aurora, CO, we’re the experts. Our team focuses on installing, maintaining, upgrading, and fixing openers. We provide a free chat, act fast, and promise you’ll be completely happy. Get A Free Quote Now!

Wrapping Up

So, we’ve figured out how to fix “Why My Garage Remote Will Open the Door But Not Close It.” We talked about easy solutions like checking for things blocking the door, making sure the sensors are lined up, and dealing with remote battery issues. These tricks usually work well. Also, it’s smart to know the basics of how your garage door works and do regular check-ups. But if everything else fails, don’t worry. Ask a professional garage door technician for help. 


Will unplugging a garage door opener reset it?

Yes, if you unplug a garage door opener, it resets. This means it forgets the settings it had. After plugging it back in, you’ll need to set it up again. Make sure to carefully follow the manufacturer’s instructions for the reprogramming process.

Should both garage sensors be green?

Yes, if both garage sensors show a green light, they are aligned and working well together. You can also test the system to be sure.

Why is my remote not working even with new batteries?

It might be dirty terminals. Take out the batteries, clean the terminals with alcohol and a cotton bud, then put the batteries back.

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